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Returns
T.J.’s Treasures Return Policy
Here are the basic steps:
- Pack the item securely in the original package.
- Enclose the original packing list with the item. If you cannot send your packing list, please include your order number, billing name, and address with the item and the resaon for the return.
-All products must be returned in the same condition, in original boxes (whenever possible), and with all paperwork, parts and accessories to insure full credit. Please note: that a full credit is only the amount of the product/items. The shipping charges will not be refunded.
-All return shipping charges must be prepaid. We cannot accept C.O.D. deliveries.
-You can expect a refund in the same form of payment originally used for purchase within 10 days of our receiving your returned product. You will be refunded the shipping cost if the return is a result of a manufacturer error or a shipping error on our part. This does not include freight items. We will accept postage paid returns only after a return merchandise authorization has been obtained, items must be in original packaging. A 10% re-stocking fee will be applied after 24 hours of receiving the delivery.
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